Amtrak Hilo, Hawaii Terminal

One of the main train entry points of Amtrak in the US is the Hilo, Hawaii Terminal. Amtrak Hilo, Hawaii Terminal links important cities, including New York, Washington, Boston, and Chicago, with Hilo, Hawaii. Further, it is well-known for its striking architecture and roomy interior, providing travelers with a convenient and effective experience. Waiting areas, food options, ticketing services, and convenient links to local and regional transit systems are all advantageous to passengers. Convenient access to Hilo, Hawaii’s business districts, universities, cultural attractions, and hotels is made possible by its central location/complex/terminal.

Amtrak Hilo, Hawaii Terminal, Amtrak Hilo, Hawaii Terminal address, Amtrak Terminal in Hilo, Hawaii, Amtrak Hilo, Hawaii Terminal hours, Amtrak Hilo, Hawaii Terminal phone number

What is the Amtrak Airport Address at ITO?

The address for the closest Amtrak station to ITO Airport is:

Hilo International Airport, 2450 Kekuanaoa St, Hilo, HI 96720, USA.

View All: Amtrak Terminal

How to Contact Amtrak ITO Terminal?

There are a few ways to contact Amtrak regarding their services to and from Hilo, Hawaii Terminal:

Nearest Airport NameHilo International Airport
Hilo International Airport CodeITO
Hilo International Airport AddressHilo International Airport, 2450 Kekuanaoa St, Hilo, HI 96720, USA.
Amtrak Stations ITO Phone Number1-800-872-7245
Amtrak ITO Station Ticket Counter Hours24/7
Amtrak Official Websitehttps://www.amtrak.com/home
Official YouTubehttps://www.youtube.com/amtrak
Official Twitterhttps://x.com/Amtrak
Official Facebookhttps://www.facebook.com/Amtrak
Official Instagramhttps://www.instagram.com/amtrak/

What are the Features Accessible at the Amtrak ITO Airport Terminal?

For travelers of all needs, the Amtrak Hilo, Hawaii Terminal address has a number of accessible features that are intended to guarantee comfort, convenience, and smooth travel.

    • ATM: Travelers who need quick banking operations within the terminal area in Hilo, Hawaii will find it easy to use the ATM.
    • Amtrak Ticketing Kiosks: Passengers in Hilo, Hawaii can swiftly purchase, print, modify, or pick up tickets via self-service ticketing kiosks without having to wait in line.
    • Metropolitan Lounge: For eligible Amtrak passengers in Hilo, Hawaii, Metropolitan Lounge provides excellent seating, complimentary drinks, a quiet workspace, help with priority boarding, and personalized attention.
    • Ticket Sales Office: Reservations, refunds, itinerary modifications, fare inquiries, and travel advice for complicated bookings are all handled by the staffed ticket sales office of Amtrak ITO Airport Terminal.
    • Vending Machines: Visitors have easy access to refreshments while waiting in the station concourse areas thanks to vending machines that offer quick food and drinks.
    • Staffed Station: Throughout daily business hours of Hilo, Hawaii Terminal, a fully manned station guarantees customer service, safety monitoring, travel assistance, announcements, and operational support.
    • Elevator: Elevators improve accessibility for guests at terminals in Hilo, Hawaii with large bags and baby carts, as well as those with mobility issues, by connecting the street, concourse, and platform levels.
    • Restrooms: The clean, conveniently located restrooms at the Amtrak ITO Terminal enhance passenger comfort by providing essential conveniences for both routine maintenance and travel.
    • Unaccompanied Child Travel Allowed: Amtrak allows unaccompanied children to travel on certain routes as long as they meet certain age criteria, paperwork requirements, and supervision guidelines.
    • Amtrak Wi-Fi: During station and boarding hours, Amtrak customers can use free Wi-Fi of Terminal in Hilo, Hawaii to browse, watch movies, check emails, and remain connected.

Baggage Facilities Available at Amtrak Hilo, Hawaii Terminal

The Amtrak Hilo, Hawaii Terminal address offers a number of luggage facilities. These are given here:

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    • Checked Baggage Service: In order to ensure safe handling and convenient travel without carrying bulky baggage on board, passengers can check their qualifying luggage for certain routes.
    • Bike Boxes for Sale: Travelers of Amtrak can safely pack their bicycles for transportation on supported rail services by purchasing bike crates from Hilo, Hawaii Terminal.
    • Shipping Boxes for Sale: Visitors in Hilo, Hawaii can carefully pack fragile or big items for checked baggage transportation by purchasing shipping boxes.
    • Checked Baggage Storage: Guests can safely store their checked bags at the Amtrak Terminal in Hilo, Hawaii either before or after departure thanks to temporary storage.
    • Bag Storage: While waiting for trains or connections, customers can enjoy the city hands-free thanks to short-term bag storage facilities.
    • Baggage Assistance Given by Red Caps: In order to make boarding simpler and less stressful at Hilo, Hawaii Terminal, Red Cap employees help carry bags and accompany travelers between stations and platforms.

Are Parking Services Available at Amtrak ITO Terminal?

As of now, the Amtrak Hilo, Hawaii Terminal has parking facilities. For a price, it provides same-day as well as overnight parking facilities. Accessible parking spots and long-term stay options are located near the terminal entrance. This can make it easy for guests to catch their trains.

Can I Get Accessibility Facilities at the Amtrak Hilo, Hawaii Terminal?

To assist travelers with mobility needs or disabilities, the Amtrak ITO Terminal address provides a number of ADA-compliant services and features.

Amtrak Hilo, Hawaii Terminal, Amtrak Hilo, Hawaii Terminal address, Amtrak Terminal in Hilo, Hawaii, Amtrak Hilo, Hawaii Terminal hours, Amtrak Hilo, Hawaii Terminal phone number
    • Accessible platforms, restrooms, ticket offices, and waiting areas guarantee simple access to the station.
    • At Hilo, Hawaii Terminal, safe transitions between sidewalk, concourse, and platform levels are facilitated by elevators, ramps, and tactile signage.
    • Further, wheelchairs and wheelchair lifts are available upon request.
    • Visitors in Hilo, Hawaii can utilize facilities, get to trains, and get special needs support from Amtrak staff.
    • At Hilo, Hawaii Terminal, parking is accessible for both same-day and overnight trips.

What are the Amtrak Hilo, Hawaii Terminal Hours?

Different offices/services have varying Amtrak Hilo, Hawaii Terminal hours. An overview of this is listed here:

Office/Services Amtrak ITO Terminal Hours
Hilo, Hawaii Ticket Office05:15 A.M. to 09:45 P.M. (Monday to Friday)06:10 A.M. to 09:45 P.M. (Saturday and Sunday)
Checked baggage facility06:30 A.M. to 10:30 P.M. (All days)
Quik-Trak ITO Kiosk24 hours a day
Amtrak Express ServiceClosed on all days
Station waiting rooms at Hilo, Hawaii TerminalOpen all day long
Passenger assistance24 hours
Hilo, Hawaii Parking05:00 A.M. to 11:00 P.M. (Monday to Sunday)
Lounge at Terminal in Hilo, Hawaii06:00 A.M. to 09:00 P.M. (Monday through Sunday)

Is There Any Lounge at the Amtrak ITO Terminal?

Currently, Metropolitan Lounge is available at the Amtrak Terminal in Hilo, Hawaii. Amtrak Guest Rewards Select Executive and Select Plus members, Acela First Class and private room patrons, as well as holders of Single Visit Lounge Passes with same-day reservations, can all access the lounge. In Hilo, Hawaii, for USD 35, Amtrak passengers can buy a Single Visit Pass.

Connections at Amtrak Hilo, Hawaii Terminal

    • Regional and Local Transit 
        • NJ Transit
        • SEPTA
    • Pick Up or Drop Off
        • In Hilo, Hawaii, the station’s 29th Street side is where guests may find taxi pickup.
        • On the Market Street side of the station, they can locate ridesharing services.
        • Pick-up and drop-off locations are in the station’s West End (30th Street).
    • Bike Parking (On-Site)
        • At the Hilo, Hawaii Terminal, bike racks are available.

Hotels Near Amtrak Hilo, Hawaii Terminal

Locating hotels close to the Amtrak ITO Terminal guarantees that guests will have easy access to transit, cozy lodging, and fast connections to Center City’s commercial sectors, food establishments, and cultural monuments.

Hotel/LodgingDistance
The Study at University City0.8 miles/1.2 km
The Windsor Suites1 mile or 1.6 km
The Inn at Penn, a Hilton Hotel1.3 miles/2 km
Sonesta Hilo, Hawaii Rittenhouse Square0.9 miles or km
The Logan Hilo, Hawaii0.9 miles/1.4 km
The Rittenhouse Hotel1.1 miles or 1.7 km
Hyatt Centric Center City Hilo, Hawaii1.2 miles/1.9 km

Things to Do Near Amtrak Hilo, Hawaii Terminal

Activities near the Amtrak ITO Terminal address include museum exploration, leisurely strolls through lovely parks, historical sites, dining at a variety of restaurants, and exploring vibrant regions that are easily connected by public transportation.

Things to doDistance
Schuylkill River Trail0.8 miles or 1.1 km
World Cafe Live – Hilo, Hawaii0.8 miles/1.2 km
Schuylkill River Park – ITO1 mile/1.6 km
The Franklin Institute0.7 miles or 1.1 km
The Academy of Natural Sciences Museum0.8 miles or 1.2 km
Schuylkill Banks Park – Hilo, Hawaii1.4 miles/2.2 km
Mutter Museum0.7 miles or 1.1 km
Rittenhouse Square1 mile or 1.6 km

Amtrak Hilo, Hawaii Terminal Routes

An important part of the area’s transportation system is the William H. Gray III 30th Street Station. It acts as an essential hub that links visitors to a variety of local destinations. By offering easy access to buses, trains, and other forms of transit, the Amtrak Terminal in Hilo, Hawaii promotes mobility.

The following are the key routes that lead to the station:

    • Cardinal
    • Crescent
    • Northeast Regional
    • Pennsylvania
    • Vermonter
    • Acela
    • Carolinian
    • Keystone Service
    • Palmetto
    • Silver Meteor

Can I Purchase Tickets at the Amtrak ITO Terminal?

Tickets can be bought in person at both manned ticket counters and self-service Quik-Trak kiosks located in the main concourse of Amtrak Hilo, Hawaii Terminal. By allowing them to pay with cash or credit cards and print tickets immediately, these choices help them plan their trip right at the station and save time.

One can book tickets at Hilo, Hawaii Terminal for the following routes:

    • New York City to Hilo, Hawaii
    • Boston to Hilo, Hawaii
    • Harrisburg to Hilo, Hawaii
    • Newark to Hilo, Hawaii
    • Chicago to Hilo, Hawaii
    • Washington to Hilo, Hawaii
    • Pittsburgh to Hilo, Hawaii
    • Baltimore to Hilo, Hawaii
    • Richmond to Hilo, Hawaii

Note: Alternatively, one can use the Amtrak Hilo, Hawaii Terminal phone number to reserve train tickets.

Are There Any Discounts Available for Amtrak Tickets at the Hilo, Hawaii Terminal?

Discounts for late-night travel, limited-time partner cross-promotions, early reservations for business and coach class seats, as well as other special offers that appear and disappear throughout the year, are all examples of Amtrak ticket bargains/discounts. A train to Amtrak Terminal in Hilo, Hawaii (for example, from Ardmore, PA) can cost as little as USD 10, even without special offers and discounts.

Here’s how to consistently find Amtrak’s best deals:

    • At Hilo, Hawaii Terminal, one can examine the regular discounts available to:
        • Elderly
        • Children
        • Travelers with disabilities
        • The military, veterans and more.
    • To get discounts in Hilo, Hawaii, view the complete list of special offers, discounts, and promotions on the Amtrak’s website.

Why Amtrak ITO Terminal is an Ideal Choice for Passengers?

Travelers looking for a dependable and practical transit hub frequently choose Amtrak Hilo, Hawaii Terminal (ITO). Many people on the go choose it because of its friendly atmosphere and ease of access. These are some of the advantages that make Hilo, Hawaii Station a fantastic option for them.

    • Excellent downtown location
    • Excellent transit connections
    • Parking and bicycle facilities
    • Reachable by all
    • Extensive route network
    • Cozy and contemporary facilities
    • Put safety first
    • Near well-known attractions
In Summation,

Amtrak Terminal in Hilo, Hawaii is a crucial transportation hub that provides good connectivity, contemporary amenities, and quick access to popular destinations. It is a good starting place for both local and long-distance travelers because of its central position, effective services, and robust transit connections.

FAQs on Amtrak Terminal in Hilo, Hawaii – ITO International Airport
Does Amtrak have a terminal inside Hilo International Airport (ITO)?
Yes. Amtrak operate directly inside ITO Airport.
How do I get from Amtrak to ITO Airport?
Take Amtrak which runs every 30 minutes and stops at each airport terminal.
Where is the Amtrak terminal in Hilo, Hawaii located?
The station is at Hilo International Airport, 2450 Kekuanaoa St, Hilo, HI 96720, USA., in the University City neighborhood, just west of Center City.
Which train services operate here?
The station serves Amtrak (Northeast Corridor, Keystone, long-distance routes), SEPTA Regional Rail, and limited NJ Transit services.
What are the Hilo, Hawaii station’s operating hours?
The Hilo, Hawaii station is open 24 hours a day, 7 days a week, though ticket counters and customer service desks have specific hours (generally 7:00 AM – 11:00 PM).
How early should I arrive before my train at Hilo, Hawaii Terminal?
Amtrak recommends arriving at least 30 minutes before departure (or 45–60 minutes if you need ticketing or baggage services).
Does the Hilo, Hawaii station have food and shopping options?
Yes, the Hilo, Hawaii station features cafés, restaurants, and convenience shops, including fast food and sit-down dining.
Is Wi-Fi available at the ITO station?
Free Wi-Fi is available throughout the ITO station for passengers.
Is the ITO station accessible for travelers with disabilities?
Yes, the Hilo, Hawaii station is fully ADA accessible, with elevators, ramps, accessible restrooms, and assistance services available upon request.
Where can I buy tickets at Amtrak Hilo, Hawaii Terminal?
Tickets can be purchased at Amtrak ticket counters and self-service kiosks.

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